Payment Policy
Last updated: 27/08/2026
Secure Shopping
At Vince Stone, your security is our top priority. Our website uses TLS encryption to ensure that all sensitive information – including payment details and personal data – is protected during every transaction.
You can verify this by looking for the padlock icon in your browser's address bar, and by confirming that the site address begins with "https://". This secure connection is active throughout your entire shopping experience.
Accepted Payment Methods
We accept the following payment methods:
- Paypal
All prices are displayed and charged in GBP (£).
When You Are Charged
Your payment is taken at the time you place your order. If we are unable to accept or fulfil your order, we will refund you in full to your original payment method.
PCI DSS Compliance
Payments on our store are processed by PCI DSS compliant payment providers. This globally recognised standard ensures that organisations handling card payments maintain a secure environment to protect your data and reduce the risk of fraud.
Your Payment Information
Your full card details are never visible to us. All payment information is processed securely through our payment provider. Once your purchase is complete, we only have access to your billing information, shipping information, order details, and the last 4 digits of your card number.
Your Privacy
We do not rent, sell or share your personal information with any third parties for their own marketing purposes. For full details on how we collect and use your personal information, please refer to our Privacy Policy.
Contact Information
Store name: Vince Stone
Company name: Rocket Enterprise Limited
Company Address: Unit 7, 8/F., Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong
Warehouse Address: 27 Gawsworth Rd, Macclesfield SK11 8UE, United Kingdom
Company number: 77361524
Email: info@vincestone.com
Phone number: +44 2045771349
Customer service hours:
Monday to Sunday: 9am–6pm UK time (GMT/BST)
For any questions, please visit our Contact page.
We aim to respond to your inquiries within 24 hours.