FREQUENTLY ASKED QUESTIONS

ORDERS & SHIPPING

We currently ship exclusively within United Kingdom.

We offer free shipping on all orders within United Kingdom.

Orders are typically delivered within 6–12 business days.

Yes. Once your order ships, you'll receive a confirmation email with your tracking number.

RETURNS & REFUNDS

We accept returns within 30 days of delivery on eligible items.

Please contact us before returning any item. Once approved, you’ll receive return instructions and the appropriate return address.

Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.

Refunds are processed within 5 business days after the returned item is received and inspected.

PAYMENTS

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.

All payments are processed in GBP.